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  1. Data for the month ending
  2. Month – wise data for the current financial year*
  3. Trend of annual (Calendar Year) disposal of complaints (for 5 years on rolling basis) *

 

Data for the month ending

SN Received from Carried forward from previous month Received during the month Total Pending# Resolved* Pending at the end of the month** Average Resolution time^
(in days)
            Pending for less than 3
months
Pending for more than 3
months
 
1
2
3
4
5
6
7
8
1
Directly from
Investors
0
2
0
2
0
2
2
SEBI (SCORES)
0
9
0
9
0
2
3
Stock Exchanges
(if relevant)
0
1
0
1
0
2
4
Other Sources
(if any)
0
11
0
11
0
2
5
Grand Total
23
0
23
0

* Including complaints of previous months resolved in the current month, if any.
** Including total complaints pending as on the last day of the month, if any.
^Average resolution time is the sum total of time taken to resolve each complaint in the current month divided by total number of complaints resolved in the current month.

 

Month – wise data for the current financial year*

SN Month Carried forward
from previous month
Received Resolved Pending
1
2
3
4
5
6
1 July, 2021
1
14
14
1
2 August, 2021
1
14
14
1
3 September, 2021
1
19
20
0
4 October, 2021
0
12
12
0
5 November, 2021
0
15
15
0
6 December, 2021
0
23
23
0
  Grand Total
97
98

 

Trend of annual (Calendar Year) disposal of complaints (for 5 years on rolling basis) *

SN Year Carried forward
from previous month
Received Resolved Pending
1 2017-18
3
261
264
0
2 2018-19
0
243
235
8
3 2019-20
8
199
207
0
4 2020-21
0
121
120
1
5 2021-22
1
93
94
0
  Grand Total
917
920

 

 


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