- Data
for the month ending
- Month
– wise data for the current financial year*
- Trend
of annual (Calendar Year) disposal of complaints (for 5
years on rolling basis) *
Data
for the month ending
| SN |
Received
from |
Carried
forward from previous month |
Received
during the month |
Total
Pending# |
Resolved* |
Pending
at the end of the month** |
Average
Resolution time^
(in days)
|
| |
|
|
|
|
|
Pending
for less than 3
months
|
Pending
for more than 3
months
|
|
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
1 |
Directly
from
Investors
|
0 |
1 |
0 |
1 |
0 |
6 |
2 |
SEBI
(SCORES) |
0 |
7 |
0 |
7 |
0 |
2 |
3 |
Stock
Exchanges
(if relevant) |
0 |
3 |
0 |
3 |
0 |
6 |
4 |
Other
Sources
(if any)
|
0 |
1 |
0 |
1 |
0 |
17 |
5 |
Grand
Total
|
1 |
12 |
0 |
12 |
0 |
|
| |
|
|
|
|
|
|
|
*
Including complaints of previous months resolved in the current
month, if any.
** Including total complaints pending as on the last day of
the month, if any.
^Average resolution time is the sum total of time taken to
resolve each complaint in the current month divided by total
number of complaints resolved in the current month.
Month
– wise data for the current financial year*
| SN |
Month |
Carried
forward
from previous month
|
Received |
Resolved |
Pending |
1 |
2 |
3 |
4 |
5 |
2 |
| 1 |
April,
2023 |
0 |
30 |
28 |
1 |
| 2 |
May,
2023 |
2 |
11 |
12 |
0 |
3 |
June,
2023 |
1 |
15 |
16 |
1 |
| 4 |
July,
2023 |
0 |
9 |
8 |
1 |
| 5 |
August,
2023 |
1 |
11 |
11 |
1 |
| 6 |
September,
2023 |
1 |
12 |
12 |
1 |
| 6 |
October,
2023 |
1 |
6 |
6 |
0 |
| 6 |
November,
2023 |
1 |
1 |
2 |
0 |
| 6 |
December,
2023 |
0 |
12 |
12 |
0 |
| |
Grand
Total |
|
88 |
87 |
|
Trend
of annual (Calendar Year) disposal of complaints (for 5 years
on rolling basis) *
| SN |
Year |
Carried
forward
from previous month
|
Received |
Resolved |
Pending |
| 1 |
2017-18 |
3 |
261 |
264 |
0 |
| 2 |
2018-19 |
0 |
243 |
235 |
8 |
| 3 |
2019-20 |
8 |
199 |
207 |
0 |
| 4 |
2020-21 |
0 |
121 |
120 |
1 |
| 5 |
2021-22 |
0 |
164 |
165 |
0 |
| 6 |
2022-23 |
0 |
145 |
145 |
4 |
| 7 |
2023-24 |
0 |
107 |
107 |
1 |
| |
Grand
Total |
|
1240 |
1243 |
0 |
| |
|
|
|
|
|
|
